Frequently Asked Questions
Everything you need to know about your Body Candy experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-21 business days.
What is your return policy?
We offer a 30-day return policy for most items in their original, unopened packaging. Due to hygiene standards, certain body jewelry items cannot be returned once the seal is broken.
Are your products hypoallergenic?
Many of our products are made from high-quality materials like 316L Surgical Steel, Titanium, and 14k Gold. Please check the specific product description for material details to ensure it meets your sensitivity needs.
How do I track my order?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific destination.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and various 'Buy Now, Pay Later' options like Afterpay and Klarna.